Thankyou

Pay-What-You-Want Commerce on Shopify Plus
Australian social enterprise that has raised over $17M for impact partners serving communities in poverty. Products with purpose.

Deliverables

Strategy, UI/UX Design & Custom Shopify Plus Development
Thankyou social enterprise products - pay-what-you-want Shopify Plus by Flux Agency
Thankyou Chapter One book launch hero on custom Shopify Plus platform
The Brief

Thankyou is an Australian social enterprise on a mission to end global poverty, and they needed to sell a book. Not just any book: Chapter One was a motivational manifesto that needed to raise $1.2 million in four weeks, launching simultaneously online and in retail at a pay-what-you-want price.

Pay-what-you-want pricing didn't exist on Shopify. The branding and production timeline was impossibly tight. And the stakes were real. Every dollar raised went directly to impact partners serving the world's poorest communities.

The Approach

We built a custom Shopify Plus site with pay-what-you-want functionality in just three weeks. A platform-first for Shopify.

The custom pricing engine let customers choose their own price point, with clear storytelling about where the money goes at every step. The UX was designed around emotional connection and conversion: making it easy to understand the mission, choose a price, and complete the purchase with minimal friction.

The build integrated with Thankyou's broader ecosystem (ShippIt for logistics, Klaviyo for email) and was engineered to handle the traffic surge of a national campaign launch.

Thankyou pay-what-you-want pricing interface on Shopify Plus
The Result

Thankyou has raised $17.57 million for impact partners to date. The Chapter One campaign delivered +20% mobile conversion rate and +38% increase in average order value.

$17.57M

Raised for impact partners

+20%

Mobile conversion rate

+38%

Increase in AOV

Thankyou Shopify Plus homepage showing mission-driven product storytelling
Key Features

Pay-what-you-want pricing - custom Shopify Plus functionality, a platform first

Three-week build - from brief to launch under extreme timeline pressure

Mission-driven UX - impact storytelling woven into the purchase journey

Campaign-ready engineering - built to handle national launch traffic

Integrated logistics - ShippIt, Klaviyo, and Shopify Plus working together

Thankyou product range with social enterprise impact messaging
Thankyou brand experience showing community impact storytelling on Shopify Plus
Client Testimonial
Flux are versatile and incredibly talented at the support they give us. Highly recommended.
Wesley Rodricks, Head of Creative at Thankyou
Wesley Rodricks
Head of Creative @ Thankyou
Thankyou social enterprise campaign photography for Shopify Plus ecommerce
Thankyou product packaging and impact partner storytelling

More Case Studies

MEL • LA • LON
Now Accepting Q3 Projects