Have more questions? We’re happy to answer them - don’t hesitate to reach out.
Shopify Plus is the only ecommerce platform we build on - we don't work across multiple platforms and haven't for over 10 years. But the work goes well beyond Shopify itself. We work across the full ecosystem around it: ERPs like Cin7, email platforms like Klaviyo, search tools like Algolia, review platforms like Okendo, support tools like Gorgias, headless CMS platforms like Sanity, and custom integrations built on top of Shopify's APIs. If it connects to a Shopify Plus store, it's in scope.
Yes. Design, engineering, strategy - all done by our core group of senior specialists. The same people work across every project. We don't outsource offshore or rotate through developers you'll never meet. The people on your kickoff call are the same people building your infrastructure.
Yes. We work across the full Shopify ecosystem - Klaviyo, Gorgias, Cin7, Okendo, Algolia, Recharge, and more. For less common systems, we assess during Discovery whether a native connector exists or whether custom middleware is needed, and give you a clear view on complexity and cost before you commit to anything. The short answer: bring us your stack and we'll tell you what's straightforward and what's not.
Yes - both, under one roof. Design and engineering work together from day one, not in sequence. We don't hand wireframes off to a separate dev team. The people involved in your design process are the same people building your store. That means fewer surprises in production and a storefront that actually behaves the way it looks in Figma.
Discovery is a paid 1-2 week engagement that happens before any design or development starts. We audit your existing platform, map your integration architecture, document technical requirements, define scope, and deliver a project plan with a fixed cost and fixed timeline. It costs money upfront, but projects that skip it almost always hit scope creep mid-build. We don't start without it.
Yes. We've migrated brands from Magento, WooCommerce, BigCommerce, Salesforce Commerce Cloud, and custom-built platforms onto Shopify Plus. Migration is more than moving data - it's rethinking your information architecture, URL structure, integrations, and customer experience for a platform built to scale. We handle the full process: data migration, SEO preservation, custom integration mapping, and a phased launch plan so nothing breaks on the way over.
Every project includes a post-launch support period for bug fixes and stabilisation - we don't disappear at go-live. Beyond that, most clients move to a monthly retainer for ongoing development. That means when something needs fixing, the team picking it up already knows the codebase.