Services

How we design, engineer and scale Shopify Plus commerce.

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1. Strategic Design
UX systems, conversion architecture, ecommerce strategy

Good ecommerce design isn't decoration. It's structure.

Before anything hits a screen, we're mapping information architecture, user flows, and the interaction patterns that move people from landing to checkout.

Every layout decision, every component placement, every navigation choice is informed by how customers actually behave - not how we assume they do.

The visual layer is where brand meets commerce. We set direction with moodboards, lock structure in wireframes, then build high-fidelity designs across every breakpoint.

Typography, spacing, hierarchy, micro-interactions - the details that separate a store that feels considered from one that feels templated. The goal is always the same: make the brand look like itself, and make the buying journey invisible.


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2. Advanced Engineering.
Shopify Plus builds, integrations, headless architecture.

Complexity is the point. That's where we're most useful.

Custom Shopify Plus storefronts, third-party integrations, headless builds on Hydrogen, and performance optimisation across every layer of the stack. The architecture always matches the business requirement - not the other way around.

Every build prioritises speed, reliability, and flexibility. Hydrogen, Sanity, and Algolia for headless projects. Native Shopify for builds that need it. Cin7, Klaviyo, Gorgias, Recharge, custom APIs - whatever the operation demands. If an integration doesn't exist, we build it.

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14+

Years in ecommerce

150+

Shopify stores launched

$500M+

in client revenue

3. Platform Partnerships.
Long-term platform development and optimisation.

Great commerce platforms are never finished.

Through ongoing partnership, we help brands extend, refine, and optimise their Shopify Plus ecosystem over time. New features, new integrations, evolving customer expectations. We stay close and keep the platform moving forward.

Our retainer partnerships cover everything from feature development and integration builds to performance monitoring, conversion testing, and strategic upgrades. Think of it as having a dedicated commerce engineering team on call.

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Our Process.
How we deliver. Line by line.

1. Discovery & Architecture

Requirements gathering, project planning, site architecture, and development environment setup. We configure the tools, frameworks, and version control systems needed to ensure a structured approach from day one.


2. Design & Prototyping

Mood board exploration, wireframing, and high-fidelity design for every screen size. Every design decision is tested against conversion data and user behaviour before moving to build.




3. Development

Translating design into interactive, responsive pages. Depending on scope, this means building natively on Shopify, extending the theme system, or creating a headless solution with a third-party CMS.


4. QA, Launch & Support

Rigorous testing of every interaction, buying flow, and edge case. Once live, our 30-day monitoring period begins. We detect and resolve issues fast, optimise based on real-time data, and ensure the platform runs smoothly from day one.


Frequently Asked Questions

Have more questions? We’re happy to answer them - don’t hesitate to reach out.

Do you only work on Shopify Plus?

Shopify Plus is the only ecommerce platform we build on - we don't work across multiple platforms and haven't for over 10 years. But the work goes well beyond Shopify itself. We work across the full ecosystem around it: ERPs like Cin7, email platforms like Klaviyo, search tools like Algolia, review platforms like Okendo, support tools like Gorgias, headless CMS platforms like Sanity, and custom integrations built on top of Shopify's APIs. If it connects to a Shopify Plus store, it's in scope.

Is all your work done in-house?

Yes. Design, engineering, strategy - all done by our core group of senior specialists. The same people work across every project. We don't outsource offshore or rotate through developers you'll never meet. The people on your kickoff call are the same people building your infrastructure.

Can you work with our existing tech stack?

Yes. We work across the full Shopify ecosystem - Klaviyo, Gorgias, Cin7, Okendo, Algolia, Recharge, and more. For less common systems, we assess during Discovery whether a native connector exists or whether custom middleware is needed, and give you a clear view on complexity and cost before you commit to anything. The short answer: bring us your stack and we'll tell you what's straightforward and what's not.

Do you handle design as well as development?

Yes - both, under one roof. Design and engineering work together from day one, not in sequence. We don't hand wireframes off to a separate dev team. The people involved in your design process are the same people building your store. That means fewer surprises in production and a storefront that actually behaves the way it looks in Figma.

What does the Discovery phase involve?

Discovery is a paid 1-2 week engagement that happens before any design or development starts. We audit your existing platform, map your integration architecture, document technical requirements, define scope, and deliver a project plan with a fixed cost and fixed timeline. It costs money upfront, but projects that skip it almost always hit scope creep mid-build. We don't start without it.

Can you migrate us from another platform?

Yes. We've migrated brands from Magento, WooCommerce, BigCommerce, Salesforce Commerce Cloud, and custom-built platforms onto Shopify Plus. Migration is more than moving data - it's rethinking your information architecture, URL structure, integrations, and customer experience for a platform built to scale. We handle the full process: data migration, SEO preservation, custom integration mapping, and a phased launch plan so nothing breaks on the way over.

What happens if something goes wrong after launch?

Every project includes a post-launch support period for bug fixes and stabilisation - we don't disappear at go-live. Beyond that, most clients move to a monthly retainer for ongoing development. That means when something needs fixing, the team picking it up already knows the codebase.

MEL • LA • LON
Now Accepting Q3 Projects