Shopify Glossary Terms

Shopify Multipass

Multipass is a Shopify Plus-exclusive feature that lets you create seamless single sign-on (SSO) between your external systems and your Shopify store. Customers log in to your external platform (membership site, app, community portal) and are automatically authenticated on Shopify without needing to create a separate account or log in again.

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Multipass works by generating encrypted tokens that contain customer information (email, name, shipping address). When a customer navigates from your external platform to your Shopify store, the token is passed via URL, Shopify decrypts it, and creates or matches the customer account automatically.

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Common use cases include membership-based brands where customers access content and commerce through a single login, B2B setups where buyers authenticate through a company portal, and mobile apps that need seamless handoff to the Shopify checkout. It's one of those Shopify Plus features that only a subset of merchants need, but for those who do, it's a significant friction reducer.

Think: one login to rule your external platform and your store.

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