

Quad Lock is a Melbourne Kickstarter success story. Since 2011 they'd built a global brand around smartphone mounting for active lifestyles. With six international Shopify Plus stores and years of accumulated user data, they needed a redesign driven by that data, not assumptions.
The challenge was significant: any structural or design changes had to account for years of historical user behaviour, an updated marketing strategy, and the SEO complexity of managing six international storefronts simultaneously. Getting it wrong meant risking traffic and conversion across every market.
We started with deep analysis of historical user data across all six international stores, mapping purchase patterns, navigation behaviour, and conversion drop-off points to inform every design decision.
The product serving architecture was rebuilt to align with Quad Lock's updated marketing strategy, restructuring how products were categorised and surfaced to users. This came with careful SEO migration work to preserve rankings across six markets.
The UI/UX was redesigned with a focus on product discovery, making it easy for customers to find the right mount for their specific device and activity, whether cycling, motorcycling, running, or driving.

Quad Lock's redesigned platform delivered a data-informed shopping experience across six international markets. The foundation was strong enough to support the brand's continued growth through to acquisition by Thule.

Data-driven UX redesign - every decision backed by years of historical user analytics
Six international storefronts - coordinated redesign across all markets
Restructured product architecture - aligned to updated marketing strategy
SEO migration - preserved rankings during structural changes across six stores
Activity-based product discovery - navigation by device and use case


