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AI • Conversational Commerce for Shopify Plus

Turn customer hesitation into sales through conversation.

Conversational commerce brings real-time, AI-powered conversations into the exact moments buying decisions are made. It resolves questions at the moment of choice and tracks which conversations influence purchase.

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Successful commerce brands aren’t struggling with traffic or demand. They’re navigating the next step - how to apply AI in a way that improves performance without compromising the customer experience.

Conversational commerce brings real-time, AI-powered conversations directly into the buying journey, helping customers get clarity, reassurance, and answers at the exact moments decisions are made — on product pages, collection pages, and in the cart.

Why voice works at the moment of choice.

  1. Faster than typing on mobile

  2. Lower effort while browsing

  3. Keeps customers in flow

  4. Resolves hesitation without interrupting intent

Analyitcs & Tracking

Track when and how customers interact with conversational AI, and what happens next in the same session.

Flux partners with leading conversational AI specialists to deliver production-ready, enterprise-grade experiences for ecommerce.

Our exclusive partnership with Briick.com brings deep expertise in conversational AI, voice systems, and real-time interaction design combined with Flux’s experience in Shopify Plus, ecommerce UX, and conversion optimisation.

The result is conversational commerce that feels intentional, on-brand, and integrated - not experimental or bolted on.