An extension of your business
Experienced partners in systemised support
Ecommerce support can solve the problem of limited internal resources. Having continuous expert support ensures that any problems are quickly resolved, maintaining a seamless shopping experience for customers.
Looking for a longterm relationship
Our support partnership helps grow your online business.
We address any Shopify and ecommerce issues quickly and efficiently, ensuring optimal sales and user experience.
We keep your online presence up-to-date with the latest design and functionality.
With decades of expertise, we can be your personal support and optimization partner for your Shopify and Shopify Plus stores.
Let’s grow
01
Proven success
Our track record with Shopify speaks volumes, with numerous brands thriving under our expertise.
02
Bespoke Strategies
Custom solutions that resonate with your brand's mission for impactful results.
03
Unwavering support
A partnership that extends beyond launch, ensuring your journey is seamless and your success is inevitable.
04
Industry leaders
Shopify and Shopify Plus leaders, with over 50 years of combined experience.
What do you do as a partner?
Flux is a full-service eCommerce development agency. We specialise in building boutique eCommerce experiences for merchants who are building national and global brands. Our focus is on conversion and user experience, as these directly affect your bottom line.
Ultimately, Flux exists to turn your visitors into repeat customers, accelerating your business growth. We achieve this using the following toolkit of services:
Proactive Support
Monitor ongoing updates to Shopify that may affect site functionality.
Monitor all of Shopify's APIs.
Communicate with our contacts at Shopify head office about updates.
Stay informed about upcoming changes and features.
Monitor the eCommerce space for new tools and techniques being used.
Profile the site for any usability issues.
Reactive Support
Identify and resolve errors caused by 3rd party updates
Identify and resolve errors caused by API updates
Keep your theme up to date with Shopify updates
Provide assistance with content and site management as needed
Development
Theme changes and improvements
Advanced product relations and configuration
Custom shipping methods and inventory management solutions
Speed and performance optimisation
App implementation and configuration
Custom app development
Monitoring
Monthly and quarterly strategy calls
Monitoring downtime
Testing performance and speed
Design
User Interface design
User Experience Design
Marketing
Referral marketing programs
Testimonial marketing
Upsell/cross-sell marketing
Klaviyo email marketing strategy
Third-party app setup and integrations
Site search personalization
